Privacy Policy

Who are we?

Our website address is: https://live-stream-pro.com

Website owned by the company Rocket Marketing – 78, Avenue des Champs-Élysées, Office 562, 75008 Paris – France

You can contact us at the following email address: contact@live-stream-pro.com

Use of collected personal data

For any order placed or any account creation, you agree to receive offers and promotions by email and/or phone.

Comments

When you leave a comment on our website, the data entered in the comment form, your IP address and your browser's user agent are collected to help us detect undesirable comments.

An anonymized string created from your email address (also called a hash) may be sent to the Gravatar service to check if you are using it. The privacy clauses of the Gravatar service are available here: https://automattic.com/privacy/. After validation of your comment, your profile picture will be publicly visible next to your comment.

Media

If you are a registered user uploading images to the website, we advise you to avoid uploading images containing EXIF data of GPS coordinates. Visitors to your website may download and extract location data from these images.

Contact forms

To contact us, please write to us at contact@live-stream-pro.com or by post to Rocket Marketing - 78, Avenue des Champs-Élysées, Bureau 562, 75008 Paris - France

Cookies

If you leave a comment on our site, you will be asked to save your name, e-mail address and website in cookies. This is only for your convenience, so that you don't have to enter this information if you leave another comment later. These cookies expire after one year.

If you go to the login page, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain any personal data and will be automatically deleted when you close your browser.

When you log in, we will set a number of cookies to record your login information and screen preferences. The lifetime of a connection cookie is two days, that of a screen option cookie is one year. If you check "Remember me", your login cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.

By modifying or publishing a publication, an additional cookie will be stored in your browser. This cookie does not contain any personal data. It simply indicates the ID of the publication you have just modified. It expires after one day.

Embedded content from other sites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other sites behaves in the same way as if the visitor were visiting that other site.

These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with these embedded contents if you have a logged-in account on their website.

Statistics and audience measurement

We use technologies such as cookies to personalize content and advertising, provide social media functionality and analyze site traffic. We share information about your use of the site with our trusted partners specializing in social media, advertising and analytics.

To measure certain statistics related to the various customer paths, we use Google Analytics. You can consult their privacy policy at the following address: https://policies.google.com/privacy?hl=en .

We also use the Facebook pixel, you can consult their privacy policy at the following address: https://www.facebook.com/payments_terms/privacy

Duration of storage of your data

If you leave a comment, the comment and its metadata are retained indefinitely. This allows for the automatic recognition and approval of subsequent comments instead of leaving them in the moderation queue.

For users who register on our site (where possible), we also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any time (with the exception of their username). Site managers can also view and modify this information.

The rights you have over your data

If you have an account or if you have left comments on the site, you can request to receive a file containing all the personal data we have about you, including those you have provided to us. You can also request the deletion of personal data concerning you. This does not take into account data stored for administrative, legal, or security reasons.

Transmission of your personal data

Visitor comments can be checked using an automated spam detection service.

Contact information

You can contact us by e-mail at the following address: contact@live-stream-pro.com or by post at Rocket Marketing - 78, Avenue des Champs-Élysées, Bureau 562, 75008 Paris - France

What we collect and store

During your visit to the site, we track:

Products you have viewed: we use them to, for example, display products you have recently viewed
Location, IP address, and browser type: we use them for estimating taxes and shipping fees
Delivery address: we will ask you to enter it to estimate shipping costs before you place an order, and to send you the order!

We use cookies to track the contents of the cart while you browse our site.

When you purchase from our website, we will ask you to provide information including your name, billing address, delivery address, e-mail address, telephone number, payment/credit card details and possibly account details such as login and password. This information will be used for :

Sending information about your account and order
Respond to requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligation, such as tax calculation
Improve the offers of our store
Send you marketing messages, if you choose to receive them

If you create an account, we store your name, address, email, and phone number, which will be used to pre-fill the order validation for future orders.

We generally store your information for as long as we need it for the purpose for which we collect and use it, and we are not legally obliged to keep it. For example, we store order information for XXX years for tax and accounting purposes. This includes your name, e-mail address and billing and shipping addresses.

We also store comments or notices, if you choose to send them.

Who on our team has access to the data

Members of our team have access to the information you provide to us. For example, administrators and store managers have access to:

Order information such as what was purchased, when, and where it should be sent,
Customer information such as your name, email address, and billing and shipping information.

Our team has access to this information to process orders, make refunds, and assist you.

What we share with others

We share data with third parties who help us manage our orders and store services; Stripe which is a credit card payment service and PayPal which is a payment gateway.

Payments

We accept PayPal and Stripe payments. When processing payments, certain data will be transmitted to PayPal or Stripe, including information required to process the payment, such as the total amount or billing information.

Please read PayPal's privacy policy for more details.

Please read Stripe's privacy policy for more details.